Our Staff

Elizabeth Tobin, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist

Elizabeth was born and raised in Las Vegas. She earned a Bachelor of Science in Biology from UNLV. Elizabeth initially began her career working in a lab and researching cancer. However, Elizabeth comes from a long line of hearing professionals in her family and so she decided to change careers in 2011 when she became a Nationally Board Certified Hearing Instrument Specialist. She has been practicing for over 14 years. Elizabeth is married and has two children.

Emily Jensen Au.D.


Dr. Jensen joined Hearing Centers of Nevada in April 2022. Her background includes audiology private practice and ear, nose and throat practice settings. She specializes in hearing and balance disorders in pediatric patients and adults. She fits patients of all ages with hearing aids, bone anchored hearing aids, and cochlear implants. She looks forward to helping you reach your hearing goals!

Heather Castellano, NBC HIS, HSA #3123

Hearing Instrument Specialist

Heather Castellano is the owner operator of hearing centers of Nevada. 

She has 22 years of experience in the healthcare industry. She has spent 12 years working with the geriatric population with an emphasis in dementia care and prevention and education. 

Heather has worked in the hearing industry since 2014. She established Hearing Centers of Nevada in 2018. Since that time she has established community care protocols with over 15 long term care facilities In the Las Vegas Valley, bringing better hearing to residents not otherwise able to seek hearing care on their own. Hearing centers of Nevada recently expanded their scope of practice to include Veterans, Department of Labor employees, Workman’s Compensation claims. These contracts are in addition to contracts with Nevada Medicaid, Blue Cross Blue Shield Medicaid Humana, Unitedhealth care, Aetna, UAW, and USGS. She has developed a mobile clinic and established two brick and mortar locations in Henderson and Pahrump. Heather is a Nationally board certified hearing instrument specialist with a big heart and a passion for better hearing! She enjoys philanthropic work within the community she serves. 

Lisa Garcia

Patient Care Coordinator

I’ve been with Hearing Centers of Nevada since we opened the Pahrump office in 2019. I love being able to spend time with our patients and helping our team grow. I moved to Nevada in 2016 with my boyfriend and 3 dogs. I enjoy the outdoors off-roading, crafting with my mother and traveling.

Jenny Young

Office Manager

I have been with Hearing Centers of Nevada since the opening in 2019 and currently manage the Henderson office. I have a bachelor’s degree in Business Management. I have worked in various capacities with the senior population and health services for over 7 years now. Since joining Hearing Centers of Nevada, I have worked with my team to develop a mobile hearing care unit to assist patients unable to reach our office for care.  My specialty is insurance billing and Veterans affairs claims and I am currently in the apprenticeship program to become a hearing care provider.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 230 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Went for the free hearing test as I knew my right ear was getting bad. Discovered both ears have moderate to severe loss in some ranges. Dr Jensen explained everything and answered all my questions about getting the fancy, prescription ones versus the cheaper over the counter sets. I decided...

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renee durkin, on Google

I have mineras disease and had to have surgery on my left ear which rendered me totally deaf on that side. After my husband came home from an appointment with Hearing Centers of NV, he told me about a Hearing aid that might help me hear. I was very skeptical...

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Terry & Earla Vorpahl, on Google

Great experience. Didn’t realize I had a hearing problem. My hearing aids are comfortable and feel great. The staff is wonderful and the office atmosphere is so relaxing.

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Esther Ott, on Google

The staff at this facility are amazing and caring. They took the time to explain the in's and outs from start to finish. The facility itself is one of the best I've seen. Very serene, peaceful, clean and smelt divine with the ambiance of scents, fall decor, as well as...

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I am only doing four stars because this was just my first visit and haven't gotten my hearing aids yet. The visit form start to finish was great. The young woman who greeted me when I came in was so nice and caring. If I had been nervous she would...

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Sandra Douglas, on Google

I highly recommend Hearing Centers of Nevada and Emily Jensen Au.D., in particular. I went to two other hearing “specialists” and as a consequence had an unnecessary MRI in part because my hearing test was not verified. Dr. Jensen is extremely thorough, knowledgeable and personable. She verified my hearing test....

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mary Cooper, on Google

Awesome place. Friendly staff and welcoming environment. I live the service they give to Veterans! Highly recommended.

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Antionne Bower, on Google

Front desk staff is always welcoming and eager to help. Each session with the audiologist has been very informative. The hearing aids are checked and cleaned in addition to the ears being checked for proper installation of the aids, etc. Always been very timely with appointed times.

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Linda Griffin, on Google

We have worked closely with Hearing Centers of NV for quite some time and have been nothing but impressed during each interaction. They are quick, accomodating, and kind to all of our clients and staff. Nothing but amazing things to say about all of their staff!

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Nicole West, on Google

Today I had a follow up visit with Heather Castellano to further discuss my hearing issues, my own opinion is that I could not have chosen a better professional to handle my situation. On my first visit about a week earlier, I met Heather in her office in Henderson. For...

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Alvaro Murcia, on Google