Our Staff

Heather Castellano, NBC HIS, HSA #3123

Hearing Instrument Specialist

Heather Castellano is the owner operator of Hearing Centers of Nevada. 

She has 22 years of experience in the healthcare industry. She has spent 12 years working with the geriatric population with an emphasis in dementia care and prevention and education. 

Heather Castellano, is a Nationally Board Certified Hearing Instrument Specialist and Tinnitus Care Provider, holding a certificate from the IHS. She brings 22 years of healthcare experience to her role as owner-operator of Hearing Centers of Nevada. With a focus on geriatric care and dementia prevention, Heather expanded the practice’s services to include community care protocols for 17 long-term care facilities in the Las Vegas Valley. She leads a team that serves various demographics, including Veterans and Department of Labor claimants, while also spearheading philanthropic initiatives within the community. She is a Starkey CEO Circle member, and 5 time Best of Las Vegas recipient. When she is not working, Heather spends time with her amazing family. She enjoys volunteering her time to help those in need and is currently taking classes to begin a non-profit agency geared toward helping those with hearing loss and limited means obtain prescriptive amplification devices.

Heather Castellano is now a Tinnitus Care Provider. Holding a Certificate from the International Hearing Society.

Elizabeth Zhelev, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist

Elizabeth is a Nationally Board Certified Hearing Instrument Specialist with over 14 years of experience. She made a career change in 2011, drawn by her family’s legacy in the hearing profession. Prior to this, she earned a Bachelor of Science in Biology from UNLV and worked in cancer research. Elizabeth, a Las Vegas native, is also a devoted mother and wife.

Emily Jensen Au.D.

Audiologist

In April 2022, Dr. Jensen became a member of the team at Hearing Centers of Nevada. With experience in audiology private practice and ear, nose, and throat settings, she brings a wealth of knowledge to her role. Dr. Jensen’s expertise lies in addressing hearing and balance disorders in both pediatric and adult patients. She is skilled in fitting hearing aids, bone-anchored hearing aids, and cochlear implants for individuals of all ages. Dr. Jensen is eager to assist you in achieving your hearing goals!

Elana Walker, Au.D.

Audiologist

Dr. Elana Walker is a seasoned clinical audiologist with over 20 years of experience across diverse settings, including private practice, corporate environments, educational institutions, ENT clinics, and the VA. Throughout her career, she has held specialized roles such as tinnitus specialist, lead audiologist for hearing conservation, and clinical preceptor.

Dr. Walker earned her undergraduate degree from the University of Northern Colorado, her graduate degree from Portland State University, and her doctorate from Salus University. She is certified by the American Speech-Language-Hearing Association (ASHA).

Outside of her professional work, Dr. Walker is an avid outdoor enthusiast. Among her many adventures, summiting Mt. Whitney remains her greatest hiking achievement. She also enjoys playing Scrabble, chess, and pickleball, as well as exploring nature whenever possible.

Kathryn Munda, HIS Apprentice

Hearing Instrument Specialist Apprentice

Kathryn Munda, a Hearing Instrument Specialist Apprentice, and our Front Office Administrator, adds a fresh and youthful perspective to the team. She is known for her creativity and outgoing nature. As she embarks on her apprenticeship journey, Kathryn looks forward to contributing to the business and assisting clients with her warm demeanor. When Kathryn is not working and studying, she enjoys music, great food, and spending time with her adorable cat Dottie.

Torrie Denton

Patient Care Coordinator

As a dedicated Patient Care Coordinator, Torrie brings a unique combination of organizational expertise, compassionate care, and a love for connecting with people. With years of experience in healthcare administration, Torrie strives to ensure that patients receive the highest level of care, while facilitating smooth and efficient processes throughout their healthcare journey.

Beyond her professional expertise, Torrie is a proud mother of four children, two of whom are almost finished with their college education and one still navigating high school. As a retired Air Force spouse, Torrie has gained invaluable experiences living in Italy and traveling extensively across Europe, broadening her cultural understanding and appreciation for diverse perspectives.

Torrie is passionate about creating meaningful connections with people, whether they are patients, family members, or colleagues. She finds joy in learning about their stories and providing the support they need during their healthcare experiences. Outside of her professional life, she enjoys reading, spending quality time with her family, and exploring the culinary world—both through eating and cooking. Her love for food has taught her that every dish tells a story, much like the individuals that she has met along the way.

With a focus on empathy, efficiency, and fostering positive relationships, Torrie is committed to helping patients feel supported and valued every step of the way.

Jenny Young

Office Manager

Jennifer Young, is HCN’s Office Manager, and has been an integral part of Hearing Centers of Nevada since its inception. With a background in Business Management and over 8 years of experience working in geriatric health services, Jenny has played a key role in developing initiatives such as the mobile hearing care unit and quick reimbursement submission protocol. She is an expert in credentialing, and handles day to day office operations. Jennifer specializes in insurance billing, Veterans Affairs, and Department of Labor Claims. She holds a bachelor’s degree in Business Management from the University of Phoenix. In her spare time, Jennifer enjoys spending time with her family and her dogs. She is an avid Golden Knights fan! Go Knights Go!

Danielle Kolodziej

Front Office Administrator

With a stellar 8-year background in administrative roles, Danielle Kolodziej brings a wealth of expertise to our front office team. Known for her exceptional organizational skills and attention to detail, she has consistently ensured smooth operations in various administrative capacities. Beyond the professional realm, Danielle is a dedicated softball enthusiast who finds joy in the camaraderie of the game. Her commitment to excellence extends to her personal life, where she treasures quality time spent with her family. We are delighted to welcome Danielle to our team, where her passion for efficiency and teamwork will undoubtedly contribute to our success.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 490 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

The Pahrump office staff was very helpful, friendly, and professional.

Reviewer Profile Photo Michael Smith, on Google

Really good experience, professional and really kind staff.I will recommend to anyone.

Reviewer Profile Photo Ben Compean, on Google

Everyone is so nice when I go. I love to joke around and see smiles. The staff jokes around as well. Laughing is good for the soul and I love the friendly environment there 😁😁😁

Reviewer Profile Photo Lady Corie Duchess of Sealand kuykendall-mock, on Google

They are efficient and professional answers ask of your questions I throughly enjoyed my time there

Reviewer Profile Photo Peggy Perkins, on Google

They were very nice polite considerate very clean place friendly place people nice doctor front desk people help very much the doctor is very nice and understanding even when you don't even know what that you're doing helped me understand everything I've never been to a place where they were...

Reviewer Profile Photo Summer Stevens, on Google

Staff does a complete job and services the aides nicely.

Reviewer Profile Photo N Jay Blydenstein, on Google

Great experience!

Reviewer Profile Photo Cindy Baker, on Google
Reviewer Profile Photo Ad Hoc, on Google
Reviewer Profile Photo Mike Weber, on Google

The entire staff was friendly and curteious

Reviewer Profile Photo conrad holt, on Google

Unfortunately going through a tough experience with my hearing staff was patient and very helpful with whats to come of my situation.

Reviewer Profile Photo K M, on Google
Reviewer Profile Photo Charlene Olson, on Google

Very thorough and knowledge able. Extremely courteous and always address concerns when things come up.

Reviewer Profile Photo Dale Cain, on Google

Office girl was great cleaning hearing aids. Love her.

Reviewer Profile Photo Adriane George, on Google

I thought the doctor and receptionist were very friendly and help me to understand what’s going on with my hearing. Think they did a great job couldn’t be happier.

Reviewer Profile Photo George Mikel, on Google

The staff at the Pahrump location are wonderful. Very knowledgeable and helpful. My appointment was right on time and my issues were addressed. I would definitely recommend Hearing Centers of Nevada Pahrump to anyone wanting to get their hearing checked

Reviewer Profile Photo Kimberly Gomory, on Google
Reviewer Profile Photo sangs lar, on Google
Reviewer Profile Photo Jim Saulnier, on Google

Hearing Centers of Nevada staff are so very friendly and helpful. They always have taken care of me and my hearing needs.

Reviewer Profile Photo Richard Goslar, on Google
Reviewer Profile Photo David Ott, on Google

Friendly. Informative. Very accommodating. If I could, I would give them more than five stars.

Reviewer Profile Photo Robert B, on Google

Above and beyond expectations

Reviewer Profile Photo Ron Dennis, on Google

Extremely efficient, great service. Friendly environment. Heather is wonderful as well as Katherine the receptionist.

Reviewer Profile Photo Marian Sherwood, on Google

Good people professional.

Reviewer Profile Photo Joe Palermo, on Google

What a great place! Love Dr Sit!! She was wonderful answering questions and walkeing me thru each procedure and was very nice. Jenny at the front desk was very helpful and so nice. A great place and a wonderful experience. Thank you!

Reviewer Profile Photo patti rude, on Google