Our Staff

Elizabeth Tobin, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist

Elizabeth was born and raised in Las Vegas. She earned a Bachelor of Science in Biology from UNLV. Elizabeth initially began her career working in a lab and researching cancer. However, Elizabeth comes from a long line of hearing professionals in her family and so she decided to change careers in 2011 when she became a Nationally Board Certified Hearing Instrument Specialist. She has been practicing for over 14 years. Elizabeth is married and has two children.

Emily Jensen Au.D.


Dr. Jensen joined Hearing Centers of Nevada in April 2022. Her background includes audiology private practice and ear, nose and throat practice settings. She specializes in hearing and balance disorders in pediatric patients and adults. She fits patients of all ages with hearing aids, bone anchored hearing aids, and cochlear implants. She looks forward to helping you reach your hearing goals!

Heather Castellano, NBC HIS, HSA #3123

Hearing Instrument Specialist

Heather Castellano is the owner operator of hearing centers of Nevada. 

She has 22 years of experience in the healthcare industry. She has spent 12 years working with the geriatric population with an emphasis in dementia care and prevention and education. 

Heather has worked in the hearing industry since 2014. She established Hearing Centers of Nevada in 2018. Since that time she has established community care protocols with over 15 long term care facilities In the Las Vegas Valley, bringing better hearing to residents not otherwise able to seek hearing care on their own. Hearing centers of Nevada recently expanded their scope of practice to include Veterans, Department of Labor employees, Workman’s Compensation claims. These contracts are in addition to contracts with Nevada Medicaid, Blue Cross Blue Shield Medicaid Humana, Unitedhealth care, Aetna, UAW, and USGS. She has developed a mobile clinic and established two brick and mortar locations in Henderson and Pahrump. Heather is a Nationally board certified hearing instrument specialist with a big heart and a passion for better hearing! She enjoys philanthropic work within the community she serves. 

Kathryn Munda, HIS Apprentice

Hearing Instrument Specialist Apprentice

Kathryn is a local resident of Pahrump Nevada, and the newest member of the Hearing Centers of Nevada team. She is creative and outgoing and enjoys helping others. Kathryn has a passion for animals and energy drinks, including coffee! She will be happy to make you a cup next time you come in!

Kathryn will be beginning her apprenticeship to become a hearing instrument specialist very soon. We are excited to bring her fresh perspective to our business!

Jenny Young

Office Manager

I have been with Hearing Centers of Nevada since the opening in 2019 and currently manage the Henderson office. I have a bachelor’s degree in Business Management. I have worked in various capacities with the senior population and health services for over 7 years now. Since joining Hearing Centers of Nevada, I have worked with my team to develop a mobile hearing care unit to assist patients unable to reach our office for care.  My specialty is insurance billing and Veterans affairs claims and I am currently in the apprenticeship program to become a hearing care provider.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 286 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Small town, yes. But to send 95 year old man’s hearing aid to be repaired with a wait time of two to four weeks? We will shop Costco for better service. Edit 8/8 - Thank you for reaching out to me! And thank you for the loaner. Although it isn’t...

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Michele Clement, on Google

Initially I was not happy about having to get hearing aids but after my appointment, I felt very good. The doctor explained everything about them so clearly that I was anxious to get them charged so I could wear them and begin hearing again!! I am so comfortable with them...

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Gloria Dominguez, on Google

Hearing Center of Nevada has done a wonderful job working with me and helping me with my hearing aids and my difficulties in hearing. All of the staff are very kind and knowledgeable, two things I find most important when providing customer service. I always feel welcomed and appreciate the...

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Jacquie Jensen, on Google

This review is for a patient of yours. However, they wanted to leave a review for the outstanding service he has received from this place. Countless times coming in and trying to find the right fit - over a year and some. They were always so pleasant and patient, going...

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Hawley, on Google

Update... the appointment was an excellent experience! Cheerful efficient front office person, caring service and good communication from specialist, and atmosphere so pleasant and relaxing I may make up reasons to go back again. (September 14) Exceptional phone inquiry experience - Kathryn listened patiently and responded with thorough answers to...

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Wayne Hynes, on Google

Right from when I entered I was treated with great service and professionalism. I felt comfortable the whole duration of my visit. Dr answered all my questions with confidence and clarity. Thank you so much

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Rj P, on Google

Great experience at Hearing Centers of Nevada. I established care for my 8 year old here to see his audiologist Dr Jensen. The staff was great and Dr Jensen was very patient with my son no matter how much he butted in!

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Lisa Arviso, on Google

Dr.Jenson is awesome truly cares about issues you have with hearing loss. Very knowledgeable concerning type of aids I received. Staff if also very helpful and caring. The Hearing center I go to on Horizon Ridge is very clean, and comfortable to be there.

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Mary Silva, on Google

The nicest, most helpful people ever! I was very nervous about getting hearing aids in the beginning, they made the whole process simple and easy. I've had them a year now, best decision ever. Great people I highly recommend them!

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Pam Tanzey, on Google

I been coming here for over 6 years. I really love the staff. They welcome you with a smile on their faces. Very calming atmosphere and candles have a sweet smell.The office through out is decorated very nicely. They take care of my hearing need and they keep me up-to-date...

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Tiptip Star, on Google