Our Staff

Heather Castellano, NBC HIS, HSA #3123

Hearing Instrument Specialist

Heather Castellano is a Nationally Board Certified Hearing Instrument Specialist and certified Tinnitus Care Provider through the International Hearing Society (IHS). She brings 25 years of experience in the healthcare industry to her role as owner and operator of Hearing Centers of Nevada, where she is widely recognized for her patient-centered, outcomes-driven approach to hearing healthcare.

Heather has dedicated over 12 years to serving the geriatric population, with a strong emphasis on dementia care, prevention, and patient education. Under her leadership, Hearing Centers of Nevada expanded beyond traditional clinical care to implement community care protocols across 17 long-term care facilities throughout the Las Vegas Valley, improving access and continuity of hearing healthcare for vulnerable populations.

She leads a multidisciplinary team that serves a diverse patient base, including Veterans and Department of Labor claimants, while also maintaining a strong commitment to community outreach and philanthropy. Heather is a proud Starkey CEO Circle member and a six-time “Best of Las Vegas” award recipient, reflecting both clinical excellence and community trust.

Outside of the clinic, Heather enjoys spending time with her family and volunteering her time to support those in need. She is currently pursuing coursework to launch a non-profit organization focused on helping individuals with hearing loss and limited financial means gain access to prescriptive amplification devices.

Elizabeth Zhelev, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist

Elizabeth is a Nationally Board Certified Hearing Instrument Specialist with over 14 years of experience. She made a career change in 2011, drawn by her family’s legacy in the hearing profession. Prior to this, she earned a Bachelor of Science in Biology from UNLV and worked in cancer research. Elizabeth, a Las Vegas native, is also a devoted mother and wife.

Kathryn Munda, HIS Apprentice

Hearing Instrument Specialist Apprentice

Kathryn Munda, a Hearing Instrument Specialist Apprentice, and our Front Office Administrator, adds a fresh and youthful perspective to the team. She is known for her creativity and outgoing nature. As she embarks on her apprenticeship journey, Kathryn looks forward to contributing to the business and assisting clients with her warm demeanor. When Kathryn is not working and studying, she enjoys music, great food, and spending time with her adorable cat Dottie.

Jenny Young

Office Manager

Jennifer Young, is HCN’s Office Manager, and has been an integral part of Hearing Centers of Nevada since its inception. With a background in Business Management and over 8 years of experience working in geriatric health services, Jenny has played a key role in developing initiatives such as the mobile hearing care unit and quick reimbursement submission protocol. She is an expert in credentialing, and handles day to day office operations. Jennifer specializes in insurance billing, Veterans Affairs, and Department of Labor Claims. She holds a bachelor’s degree in Business Management from the University of Phoenix. In her spare time, Jennifer enjoys spending time with her family and her dogs. She is an avid Golden Knights fan! Go Knights Go!

Danielle Kolodziej

Front Office Administrator

With a stellar 8-year background in administrative roles, Danielle Kolodziej brings a wealth of expertise to our front office team. Known for her exceptional organizational skills and attention to detail, she has consistently ensured smooth operations in various administrative capacities. Beyond the professional realm, Danielle is a dedicated softball enthusiast who finds joy in the camaraderie of the game. Her commitment to excellence extends to her personal life, where she treasures quality time spent with her family. We are delighted to welcome Danielle to our team, where her passion for efficiency and teamwork will undoubtedly contribute to our success.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 645 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

They were very helpful and professional. There is a problem with T-mobile and they are working on a resolution. They took over another practice and even though we had to drive 30 miles they are worth it.

Reviewer Profile Photo Pam Day, on Google

Took my previous hearing test and my insurance. The price quoted was much lower thanks to my insurance. Elizabeth Zhelev was very informed, very up front about all insurance covered and my cost. I have had a few problems with aids due to very small ears, but they are working...

Reviewer Profile Photo Jean W, on Google

Everyone at Hearing Center of Nevada our extremely helpful and nice, always

Reviewer Profile Photo Jose Gonzalez, on Google

Very professional & friendly they're very caring & understing about any issues you may be having I've always been pleased there's nothing that they can't fix when you walk out you can hear everything it's wonderful. Thanks to the hearing centers of Nevada.

Reviewer Profile Photo Candace Fleeman, on Google

Heather Castellano was great, she is very informative.

Reviewer Profile Photo Renise Larsen, on Google

Was very efficient and didn’t waste any time. Very pleased with the service.

Reviewer Profile Photo Sonnie Samuels, on Google

The office is great and the employees are great. The doctor is amazing, takes the time to discuss your hearing issues and what needs to be done so that you can hear. You will not be disappointed.

Reviewer Profile Photo Patti Hill, on Google

We've been going here for several years now for dads hearing needs. I highly recommend Hearing Centers of Nevada Pahrump location.

Reviewer Profile Photo Sharon Cooper, on Google

I love it. They are very nice patient and caring

Reviewer Profile Photo wintermichelle woods, on Google

Absolutely wonderful

Reviewer Profile Photo lance gals, on Google

Excellent service

Reviewer Profile Photo judy lancelot, on Google

The hearing center of Nevada does a great job!

Reviewer Profile Photo Mary Collier, on Google

Staff was very helpful and professional! Kathryn made sure I was satisfied with my hearing aid which I was and didn't need any further assistance unless needed!

Reviewer Profile Photo K M, on Google

Very helpful, friendly. Completely satisfied. Nice people help you there!!!

Reviewer Profile Photo Art Paulus, on Google

Jenny and staff are friendly and professional. Always enjoy the visit And answer all our questions for our issues with the hearing aids

Reviewer Profile Photo Michael Shephard, on Google

I have never had a better experience in a medical setting than I did today. Heather Castellano really made me feel both seen and heard today; she truly made me feel like I was in good hands. The receptionist was very kind and incredibly adept at making me feel at...

Reviewer Profile Photo Holly Switzer, on Google

My experience was the best. They take time to work with you and are really concerned with your hearing. They are terrific

Reviewer Profile Photo Marshall Wayne, on Google

Today I took my 86 year old mother, a significant stroke survivor, to see Dr. Walker for updated hearing test. She was patient, so kind, and considerate of my mom’s handicaps. She took the time to remove massive earwax buildup also and talked to my mom during the procedure to...

Reviewer Profile Photo Theresa Woodman, on Google

I always enjoy my visits to this professional hearing center. Any adjustments to my aids are completed in a quick and comprehensive manner. Heather and her staff always answer any questions in a knowledgeable and kind way. As with my visit today, I always learn something new about the process...

Reviewer Profile Photo James Sherwood, on Google

This was my first visit with Hearing Centers of Nevada. I was a little nervous, but the audiologist put me at ease right away. She explained the tests she did, and asked me about my hearing over the years. She explained my options and answered my questions. She was friendly...

Reviewer Profile Photo Pamela Baier, on Google