Our Staff

Heather Castellano, NBC HIS, HSA #3123

Hearing Instrument Specialist

Heather Castellano is the owner operator of Hearing Centers of Nevada. 

She has 22 years of experience in the healthcare industry. She has spent 12 years working with the geriatric population with an emphasis in dementia care and prevention and education. 

Heather Castellano, is a Nationally Board Certified Hearing Instrument Specialist and Tinnitus Care Provider, holding a certificate from the IHS. She brings 22 years of healthcare experience to her role as owner-operator of Hearing Centers of Nevada. With a focus on geriatric care and dementia prevention, Heather expanded the practice’s services to include community care protocols for 17 long-term care facilities in the Las Vegas Valley. She leads a team that serves various demographics, including Veterans and Department of Labor claimants, while also spearheading philanthropic initiatives within the community. She is a Starkey CEO Circle member, and 5 time Best of Las Vegas recipient. When she is not working, Heather spends time with her amazing family. She enjoys volunteering her time to help those in need and is currently taking classes to begin a non-profit agency geared toward helping those with hearing loss and limited means obtain prescriptive amplification devices.

Heather Castellano is now a Tinnitus Care Provider. Holding a Certificate from the International Hearing Society.

Elizabeth Zhelev, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist

Elizabeth is a Nationally Board Certified Hearing Instrument Specialist with over 14 years of experience. She made a career change in 2011, drawn by her family’s legacy in the hearing profession. Prior to this, she earned a Bachelor of Science in Biology from UNLV and worked in cancer research. Elizabeth, a Las Vegas native, is also a devoted mother and wife.

Emily Jensen Au.D.

Audiologist

In April 2022, Dr. Jensen became a member of the team at Hearing Centers of Nevada. With experience in audiology private practice and ear, nose, and throat settings, she brings a wealth of knowledge to her role. Dr. Jensen’s expertise lies in addressing hearing and balance disorders in both pediatric and adult patients. She is skilled in fitting hearing aids, bone-anchored hearing aids, and cochlear implants for individuals of all ages. Dr. Jensen is eager to assist you in achieving your hearing goals!

Elana Walker, Au.D.

Audiologist

Dr. Elana Walker is a seasoned clinical audiologist with over 20 years of experience across diverse settings, including private practice, corporate environments, educational institutions, ENT clinics, and the VA. Throughout her career, she has held specialized roles such as tinnitus specialist, lead audiologist for hearing conservation, and clinical preceptor.

Dr. Walker earned her undergraduate degree from the University of Northern Colorado, her graduate degree from Portland State University, and her doctorate from Salus University. She is certified by the American Speech-Language-Hearing Association (ASHA).

Outside of her professional work, Dr. Walker is an avid outdoor enthusiast. Among her many adventures, summiting Mt. Whitney remains her greatest hiking achievement. She also enjoys playing Scrabble, chess, and pickleball, as well as exploring nature whenever possible.

Kathryn Munda, HIS Apprentice

Hearing Instrument Specialist Apprentice

Kathryn Munda, a Hearing Instrument Specialist Apprentice, and our Front Office Administrator, adds a fresh and youthful perspective to the team. She is known for her creativity and outgoing nature. As she embarks on her apprenticeship journey, Kathryn looks forward to contributing to the business and assisting clients with her warm demeanor. When Kathryn is not working and studying, she enjoys music, great food, and spending time with her adorable cat Dottie.

Torrie Denton

Patient Care Coordinator

As a dedicated Patient Care Coordinator, Torrie brings a unique combination of organizational expertise, compassionate care, and a love for connecting with people. With years of experience in healthcare administration, Torrie strives to ensure that patients receive the highest level of care, while facilitating smooth and efficient processes throughout their healthcare journey.

Beyond her professional expertise, Torrie is a proud mother of four children, two of whom are almost finished with their college education and one still navigating high school. As a retired Air Force spouse, Torrie has gained invaluable experiences living in Italy and traveling extensively across Europe, broadening her cultural understanding and appreciation for diverse perspectives.

Torrie is passionate about creating meaningful connections with people, whether they are patients, family members, or colleagues. She finds joy in learning about their stories and providing the support they need during their healthcare experiences. Outside of her professional life, she enjoys reading, spending quality time with her family, and exploring the culinary world—both through eating and cooking. Her love for food has taught her that every dish tells a story, much like the individuals that she has met along the way.

With a focus on empathy, efficiency, and fostering positive relationships, Torrie is committed to helping patients feel supported and valued every step of the way.

Jenny Young

Office Manager

Jennifer Young, is HCN’s Office Manager, and has been an integral part of Hearing Centers of Nevada since its inception. With a background in Business Management and over 8 years of experience working in geriatric health services, Jenny has played a key role in developing initiatives such as the mobile hearing care unit and quick reimbursement submission protocol. She is an expert in credentialing, and handles day to day office operations. Jennifer specializes in insurance billing, Veterans Affairs, and Department of Labor Claims. She holds a bachelor’s degree in Business Management from the University of Phoenix. In her spare time, Jennifer enjoys spending time with her family and her dogs. She is an avid Golden Knights fan! Go Knights Go!

Danielle Kolodziej

Front Office Administrator

With a stellar 8-year background in administrative roles, Danielle Kolodziej brings a wealth of expertise to our front office team. Known for her exceptional organizational skills and attention to detail, she has consistently ensured smooth operations in various administrative capacities. Beyond the professional realm, Danielle is a dedicated softball enthusiast who finds joy in the camaraderie of the game. Her commitment to excellence extends to her personal life, where she treasures quality time spent with her family. We are delighted to welcome Danielle to our team, where her passion for efficiency and teamwork will undoubtedly contribute to our success.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 551 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I was treated very well. Can't wait to get my hearing aids! This is where I'm going from now on. ☺️

Reviewer Profile Photo Linda Wertsbaugh, on Google

Best test evàaaaa .

Reviewer Profile Photo Walter Belyea, on Google

Very good experience friendly staff. Dr. Gave me alot of information and choices for my care. I recommend this place for anyone with hearing issues.

Reviewer Profile Photo Mary Gomes, on Google

Your staff was through and very professional would recommend you to all I see. Thank you MARK Messang

Reviewer Profile Photo Mark Messang, on Google

This place was so great they were so helpful gave me an ear examination and answered all of my questions I would highly recommend going here they are very friendly I didn't even receive a charge for my examination I was shocked

Reviewer Profile Photo jamie scott, on Google

Great place. Quick and easy to deal with. Fantastic staff.

Reviewer Profile Photo Bruce Sloane, on Google

I love this place. I have recommended this Hearing Center to two other family members. They make you fill so at home and they don’t have you leave until you’re feeling good about your hearing. The staff is super friendly and always a pleasure.

Reviewer Profile Photo Connie Erwin, on Google

Had a problem with my right hearing aid. Torrey fixed it for in no time at all. She even showed me how to do it myself. The ladies all make me feel welcome when I come in

Reviewer Profile Photo frank slaghuis, on Google

The hearing center of Nevada are always willing to help me!

Reviewer Profile Photo Mary Collier, on Google

Very nice selection and fitting of hearing aids. The follow up appointments are wonderful to fine tune the hearing aids to the individual. The staff are excellent and make sure you get the most out of your new hearing aids.

Reviewer Profile Photo Scott Sproul, on Google

Hearing Centers of Nevada is absolutely the best place for solution-based hearing problems! Always great customer service and super convenient location!

Reviewer Profile Photo Cile Cogburn, on Google

Great Appointment and good service. Dr Jensen explained everything clearly with information that was invaluable to helping my situation long term. I would recommend Hearing Centers of Nevada to anyone needing help with their hearing problems.

Reviewer Profile Photo chefbert74, on Google

Friendly, knowledgeable and helpful.

Reviewer Profile Photo Ginger Davis, on Google

We loved our experience at the hearing center. Everyone was friendly and kind, the tech was polite and explained everything . We are 100% happy

Reviewer Profile Photo Hali Gillin, on Google

Very easy to get an appointment, excellent customer service and they did a great job with my ear cleaning so I am back to hearing normally again. I will return for any other future hearing issues or maintenance.

Reviewer Profile Photo Eric Lewis, on Google

Today I took my 86 year old mother, a significant stroke survivor, to see Dr. Walker for updated hearing test. She was patient, so kind, and considerate of my mom’s handicaps. She took the time to remove massive earwax buildup also and talked to my mom during the procedure to...

Reviewer Profile Photo Theresa Woodman, on Google

Super comfortable office with snacks, water, and coffee. Relaxing atmosphere. All staff encountered, Jenny and Elana, were very friendly and understanding. I brought my daughter and they were more than happy for her to be included at my request.

Reviewer Profile Photo Ellen Millar, on Google

Extremely courteous and very helpful

Reviewer Profile Photo Dorinda Gresen, on Google

Heather C and her team at hearing Centers of Nevada have greatly improved the quality of my life. At 91 years young, I thought my hearing was a thing of the past and I withdrew from social interactions. With Heathers knowledge and help, I am now hearing better than I...

Reviewer Profile Photo Robert McClone, on Google