Our Staff

Heather Castellano, NBC HIS, HSA #3123

Hearing Instrument Specialist

Heather Castellano is the owner operator of Hearing Centers of Nevada. 

She has 22 years of experience in the healthcare industry. She has spent 12 years working with the geriatric population with an emphasis in dementia care and prevention and education. 

Heather Castellano, is a Nationally Board Certified Hearing Instrument Specialist and Tinnitus Care Provider, holding a certificate from the IHS. She brings 22 years of healthcare experience to her role as owner-operator of Hearing Centers of Nevada. With a focus on geriatric care and dementia prevention, Heather expanded the practice’s services to include community care protocols for 17 long-term care facilities in the Las Vegas Valley. She leads a team that serves various demographics, including Veterans and Department of Labor claimants, while also spearheading philanthropic initiatives within the community. She is a Starkey CEO Circle member, and 5 time Best of Las Vegas recipient. When she is not working, Heather spends time with her amazing family. She enjoys volunteering her time to help those in need and is currently taking classes to begin a non-profit agency geared toward helping those with hearing loss and limited means obtain prescriptive amplification devices.

Heather Castellano is now a Tinnitus Care Provider. Holding a Certificate from the International Hearing Society.

Elizabeth Zhelev, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist

Elizabeth is a Nationally Board Certified Hearing Instrument Specialist with over 14 years of experience. She made a career change in 2011, drawn by her family’s legacy in the hearing profession. Prior to this, she earned a Bachelor of Science in Biology from UNLV and worked in cancer research. Elizabeth, a Las Vegas native, is also a devoted mother and wife.

Kathryn Munda, HIS Apprentice

Hearing Instrument Specialist Apprentice

Kathryn Munda, a Hearing Instrument Specialist Apprentice, and our Front Office Administrator, adds a fresh and youthful perspective to the team. She is known for her creativity and outgoing nature. As she embarks on her apprenticeship journey, Kathryn looks forward to contributing to the business and assisting clients with her warm demeanor. When Kathryn is not working and studying, she enjoys music, great food, and spending time with her adorable cat Dottie.

Jenny Young

Office Manager

Jennifer Young, is HCN’s Office Manager, and has been an integral part of Hearing Centers of Nevada since its inception. With a background in Business Management and over 8 years of experience working in geriatric health services, Jenny has played a key role in developing initiatives such as the mobile hearing care unit and quick reimbursement submission protocol. She is an expert in credentialing, and handles day to day office operations. Jennifer specializes in insurance billing, Veterans Affairs, and Department of Labor Claims. She holds a bachelor’s degree in Business Management from the University of Phoenix. In her spare time, Jennifer enjoys spending time with her family and her dogs. She is an avid Golden Knights fan! Go Knights Go!

Danielle Kolodziej

Front Office Administrator

With a stellar 8-year background in administrative roles, Danielle Kolodziej brings a wealth of expertise to our front office team. Known for her exceptional organizational skills and attention to detail, she has consistently ensured smooth operations in various administrative capacities. Beyond the professional realm, Danielle is a dedicated softball enthusiast who finds joy in the camaraderie of the game. Her commitment to excellence extends to her personal life, where she treasures quality time spent with her family. We are delighted to welcome Danielle to our team, where her passion for efficiency and teamwork will undoubtedly contribute to our success.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 637 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Today I took my 86 year old mother, a significant stroke survivor, to see Dr. Walker for updated hearing test. She was patient, so kind, and considerate of my mom’s handicaps. She took the time to remove massive earwax buildup also and talked to my mom during the procedure to...

Reviewer Profile Photo Theresa Woodman, on Google

I always enjoy my visits to this professional hearing center. Any adjustments to my aids are completed in a quick and comprehensive manner. Heather and her staff always answer any questions in a knowledgeable and kind way. As with my visit today, I always learn something new about the process...

Reviewer Profile Photo James Sherwood, on Google

This was my first visit with Hearing Centers of Nevada. I was a little nervous, but the audiologist put me at ease right away. She explained the tests she did, and asked me about my hearing over the years. She explained my options and answered my questions. She was friendly...

Reviewer Profile Photo Pamela Baier, on Google

Everyone is friendly and efficient.

Reviewer Profile Photo Nancy Marks, on Google

I have never been to a health care provider whose office was as welcoming as this one was. The first thing I noticed was how good the reception area smelled; whatever essential oil vibes were giving off felt like a comfortable afternoon at home. The coffee, tea and water bar...

Reviewer Profile Photo Brenda Moncla, on Google

Very nice very kind

Reviewer Profile Photo Ivonne Hernandez, on Google

My visit today, 10-1-2025, was good. We had to wait approx. 25-30 minutes past our appointment time before being seen but they have a comfortable waiting area so we didn’t really mind. They are usually spot on with appointment times. The staff is very friendly and knowledgeable.

Reviewer Profile Photo Elaine Bayer, on Google

Great experience. Didn’t realize I had a hearing problem. My hearing aids are comfortable and feel great. The staff is wonderful and the office atmosphere is so relaxing.

Reviewer Profile Photo Esther Ott, on Google

What a great place. Staff is amazing and the place is so pretty and clean. Thank you for all your help

Reviewer Profile Photo DENISE, on Google

Heather was exceptional. She was very kind and professional. She was easy to talk to and explained everything about my hearing issues so that I could understand it all. Very happy customer, sincerely Kenneth

Reviewer Profile Photo Kenneth Lema, on Google

The girls working there are very knowledgeable and always willing to help when you have a problem 😀

Reviewer Profile Photo Laurie Diller, on Google

Dr. Jensen was the best! We went there a while ago for a hearing evaluation and felt safe, secure, and cared for. She was so scared at first, as it was her first time doing this, but Dr. Jensen made her feel so comfortable. Thank you for making what could...

Reviewer Profile Photo Melissa Bacon, on Google

Nice and great My attending doctor is very much knowledgeable about my hearing aids She well explained to me about other options just in case my aids have problems Thanks much for your kind attention on my concerns 01/06/2026 I've just came from this office location for my hearing test...

Reviewer Profile Photo Alberto Hipolito, on Google

Dr Jensen was wonderful and patient. Explained results and options. Front desk was pleasant and we were very happy with Hearing Center’s of NV. ** Please update your hold message regarding COVID 19 though as it’s not applicable anymore. Thank you.

Reviewer Profile Photo Leah Underwood, on Google

A+++++experience

Reviewer Profile Photo JOE FAY, on Google

Wow! It's easy to see why this center wins Best Hearing Center for Best of Las Vegas! The staff is outstanding starting with Dani the receptionist. Dr. Heather takes time to explain why you may be experiencing hearing loss, she doesn't just throw hearing aids at the problem. She has...

Reviewer Profile Photo Bernard Cuthbert, on Google

Very friendly staff and welcoming.

Reviewer Profile Photo Jackie W, on Google

Nice, clean office! All the personnel were helpful and courteous! My source for hearing in Pahrump!🤗

Reviewer Profile Photo Mark Pfeifer, on Google

In and out even though i was late, but this is why; Funny - went to get my hearing aides cleaned, about 20 minutes away, got about 1/2 mile away, guess what, my head is attached to my neck but my hearing aides were not attached to my ears, ,...

Reviewer Profile Photo Dave Coffelt, on Google

Always a nice greeting and excellent service. Employee's always very easy to work with. Products are top notch..!

Reviewer Profile Photo Ray White, on Google