Our Staff

Heather Castellano, NBC HIS, HSA #3123

Hearing Instrument Specialist

Heather Castellano is the owner operator of Hearing Centers of Nevada. 

She has 22 years of experience in the healthcare industry. She has spent 12 years working with the geriatric population with an emphasis in dementia care and prevention and education. 

Heather Castellano, is a Nationally Board Certified Hearing Instrument Specialist and Tinnitus Care Provider, holding a certificate from the IHS. She brings 22 years of healthcare experience to her role as owner-operator of Hearing Centers of Nevada. With a focus on geriatric care and dementia prevention, Heather expanded the practice’s services to include community care protocols for 17 long-term care facilities in the Las Vegas Valley. She leads a team that serves various demographics, including Veterans and Department of Labor claimants, while also spearheading philanthropic initiatives within the community. She is a Starkey CEO Circle member, and 5 time Best of Las Vegas recipient. When she is not working, Heather spends time with her amazing family. She enjoys volunteering her time to help those in need and is currently taking classes to begin a non-profit agency geared toward helping those with hearing loss and limited means obtain prescriptive amplification devices.

Heather Castellano is now a Tinnitus Care Provider. Holding a Certificate from the International Hearing Society.

Elizabeth Zhelev, NBC-HIS

Nationally Board Certified Hearing Instrument Specialist

Elizabeth is a Nationally Board Certified Hearing Instrument Specialist with over 14 years of experience. She made a career change in 2011, drawn by her family’s legacy in the hearing profession. Prior to this, she earned a Bachelor of Science in Biology from UNLV and worked in cancer research. Elizabeth, a Las Vegas native, is also a devoted mother and wife.

Emily Jensen Au.D.

Audiologist

In April 2022, Dr. Jensen became a member of the team at Hearing Centers of Nevada. With experience in audiology private practice and ear, nose, and throat settings, she brings a wealth of knowledge to her role. Dr. Jensen’s expertise lies in addressing hearing and balance disorders in both pediatric and adult patients. She is skilled in fitting hearing aids, bone-anchored hearing aids, and cochlear implants for individuals of all ages. Dr. Jensen is eager to assist you in achieving your hearing goals!

Kathryn Munda, HIS Apprentice

Hearing Instrument Specialist Apprentice

Kathryn Munda, a Hearing Instrument Specialist Apprentice, and our Front Office Administrator, adds a fresh and youthful perspective to the team. She is known for her creativity and outgoing nature. As she embarks on her apprenticeship journey, Kathryn looks forward to contributing to the business and assisting clients with her warm demeanor. When Kathryn is not working and studying, she enjoys music, great food, and spending time with her adorable cat Dottie.

Jenny Young

Office Manager

Jennifer Young, is HCN’s Office Manager, and has been an integral part of Hearing Centers of Nevada since its inception. With a background in Business Management and over 8 years of experience working in geriatric health services, Jenny has played a key role in developing initiatives such as the mobile hearing care unit and quick reimbursement submission protocol. She is an expert in credentialing, and handles day to day office operations. Jennifer specializes in insurance billing, Veterans Affairs, and Department of Labor Claims. She holds a bachelor’s degree in Business Management from the University of Phoenix. In her spare time, Jennifer enjoys spending time with her family and her dogs. She is an avid Golden Knights fan! Go Knights Go!

Danielle Kolodziej

Front Office Administrator

With a stellar 8-year background in administrative roles, Danielle Kolodziej brings a wealth of expertise to our front office team. Known for her exceptional organizational skills and attention to detail, she has consistently ensured smooth operations in various administrative capacities. Beyond the professional realm, Danielle is a dedicated softball enthusiast who finds joy in the camaraderie of the game. Her commitment to excellence extends to her personal life, where she treasures quality time spent with her family. We are delighted to welcome Danielle to our team, where her passion for efficiency and teamwork will undoubtedly contribute to our success.

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 626 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very friendly staff and welcoming.

Reviewer Profile Photo Jackie W, on Google

Nice, clean office! All the personnel were helpful and courteous! My source for hearing in Pahrump!🤗

Reviewer Profile Photo Mark Pfeifer, on Google

In and out even though i was late, but this is why; Funny - went to get my hearing aides cleaned, about 20 minutes away, got about 1/2 mile away, guess what, my head is attached to my neck but my hearing aides were not attached to my ears, ,...

Reviewer Profile Photo Dave Coffelt, on Google

Always a nice greeting and excellent service. Employee's always very easy to work with. Products are top notch..!

Reviewer Profile Photo Ray White, on Google

Exceptional customer service with a smile

Reviewer Profile Photo Kathryn McLaughlin, on Google

Everyone is so nice very friendly and take care of my needs

Reviewer Profile Photo Erin Jaworski, on Google

The moment I walked in the receptionist super nice, the specialist I seen super nice took the time to explain everything thing I needed to know in detail. Even if I asked the same question more than once, she found other ways to explain it. Even the customers that were...

Reviewer Profile Photo barbara allen, on Google

It’s my first time using a hearing aids it’s amazing how it’s working out so good I love it

Reviewer Profile Photo Romy Riego, on Google

I can't say enough positive things about our recent visit to Hearing Centers of Nevada. The front desk person was helpful and positive. Our main contact, Elizabeth Zhelev, was outstanding. She thoroughly answered all questions and set us up with our hearing needs without pressure or time restraints.

Reviewer Profile Photo Bruce Johnson, on Google

I was able to get an appointment and referral from my doctor the same week that I stopped in the see them. From my first appointment to actually getting my hearing aids was only 2 weeks!!! Friendly staff members.

Reviewer Profile Photo Patty C, on Google

Kathryn took the time to explain everything to me as this was all new to me

Reviewer Profile Photo Sioux Ho, on Google

Dr J., was very knowledgeable, experienced, and didn't make me feel like an idiot though my visit could have been avoided if I had properly taken care of my ears.

Reviewer Profile Photo Eric Gaines, on Google

First and only place I would go to. First class facility along with entire staff.

Reviewer Profile Photo Gene Watkinson, on Google

Appointment next day, 15 minutes early for new patient documents, testing in 20 minutes, debriefing clear and concise with audiologist, great experience choices within Aetna coverage. Hearing aids selected ordered, expect in 3 weeks. Great professional experience.

Reviewer Profile Photo Kent Fortin, on Google

The Navada Hearing Center is very pleasant, the front desk and Dr are very kind and attentive. I was very pleased at how they took care of my mother.

Reviewer Profile Photo Richi, on Google

The staff is the friendliest and the most helpful. They are the most caring and making sure all details are taken care of when it comes to your hearing.

Reviewer Profile Photo Toby Schuller, on Google

Excellent visit

Reviewer Profile Photo Ann Freitas, on Google

This place and the people are absolutely amazing 👏

Reviewer Profile Photo Beba, on Google

Katherine is absolutely wonderful, so kind and patient making sure she gets the hearing aids right for you. Office staff is courteous too. Always a pleasure to go in there. Wonderful atmosphere in the waiting room

Reviewer Profile Photo Sadie, on Google

Elizabeth Zhelev is always amazing ! She is friendly , and efficient ! The front desk staff is always so kind and accommodating. Highly recommend Hearing Centers of Nevada .

Reviewer Profile Photo Martha Wolsky, on Google