What to Expect

Coming to terms with hearing loss is no easy feat. We at Hearing Centers of Nevada understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at Hearing Centers of Nevada, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At Hearing Centers of Nevada, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

5 out of 5 Stars based on 704 Reviews on Google.

Highly recommend this place. Mrs. Castellano is an amazing woman! She is amiable, ethical, and highly knowledgeable. Her sense of humor is great. Clean and inviting environment. Feeling Blessed! 🙏

Reviewer Profile Photo Suzanne Carrillo, on Google

Esculent treatment

Reviewer Profile Photo Shoukie, on Google

The girls working there are very knowledgeable and always willing to help when you have a problem 😀

Reviewer Profile Photo Laurie Diller, on Google

I’ve had an excellent experience at the Hearing Center of Nevada. Elizabeth did my testing, evaluation and fitting. She is always welcoming when I go in with questions and cleanings. When I call for an appointment everyone is professional, accommodating and caring. It is wonderful to know you are in...

Reviewer Profile Photo Vicky Gifford, on Google

Hearing center of Nevada is house to many many beautiful people. They are kind, considerate & compassionate. Was In-N-Out in a half hour.. No problem scheduling. Didn’t have my insurance number and they looked it up for me. I approve this place 1000%!

Reviewer Profile Photo Nancy Marshall, on Google

Good service. Went out of their way. Very helpful and professional. I keep going back.

Reviewer Profile Photo Phil Shaver, on Google

I was treated very well ❤️❤️

Reviewer Profile Photo Julie Siragusa, on Google

Very thorough hearing exam with very knowledgeable and caring staff and doctors. They go over your results in depth and give you options for hearing aids if needed. Wonderful experience!

Reviewer Profile Photo Tara Galvez, on Google

Always great customer service. Friendly and accommodating

Reviewer Profile Photo Jovita Salvador, on Google

I have a difficult hearing loss to correct. Every effort is being made to provide the best results possible. I highly recommend All the staff i interacted with.

Reviewer Profile Photo Jim-Chickie Boling, on Google

Kathryn was fantastic overall and appeared to be very thorough and I'm totally confident that I'll get the right hearing aids and have them fitted well. Thank you!

Reviewer Profile Photo Andy, on Google

Fantastic customer service.

Reviewer Profile Photo Albert Schmitt, on Google

The staff is wonderful. I went for a wax cleaning and found that left ear wax was very deep and hard to get to but staff was very patient and worked very hard to remove. Thank you for patience thank you for everything. .

Reviewer Profile Photo Nancy Lawrence, on Google

I was absolutely amazed at how great and smooth everything went. I would recommend this place to anyone. Thank you. You ladies all ways do such a great job. I hear things that I never thought I would hear again.

Reviewer Profile Photo Jason Kahler, on Google

Wow! I was really impressed with the patient waiting room. Quiet, serene, soft music playing, comfortable, and beautifully decorated. Katherine and Maddie were great. They made me feel welcomed and valued. Katherine explained everything before she did it. I walked out happy and satisfied.

Reviewer Profile Photo Melanie Fried, on Google

Very nice people working there. Nice office and waiting room. Seem very professional.

Reviewer Profile Photo Sue Weiss, on Google

The staff were very polite and professional.

Reviewer Profile Photo David Compson, on Google

Great experience highly recommended

Reviewer Profile Photo Zaborek, on Google

Katherine is absolutely wonderful, so kind and patient making sure she gets the hearing aids right for you. Office staff is courteous too. Always a pleasure to go in there. Wonderful atmosphere in the waiting room

Reviewer Profile Photo Sadie, on Google

Thorough evaluation and explanation of procedures. Special consideration of our time frame was given. We look forward to our nw having aides.

Reviewer Profile Photo Margo Thayer, on Google